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POSITION TITLE: Business Development Program Director, Residential: Water, Sewer, and In-Home Plumbing Protection Plan Division (Position Filled)
SPECIFICATION NUMBER: 69647CRI
LOCATION: Connecticut
COMPENSATION: $140,000 - $190,000 base or Market Rate + Bonus
COMPANY: Our client is a leader in the Utility industry.
Summary
The Business Development Program Director will have a staff of four and be responsible for multi New England states that our client has this program in place. This individual will be responsible for current and future customer base business development growth.
Principal Responsibilities & Activities
Overall business and P&L responsibility for our client’s sole non-regulated business.
Supervises and directs the daily activities of staff. Work with staff to resolve any daily customer claim and/or other related issues. Serves as point of contact to address and resolve customer inquiries of a difficult nature to both customer and company satisfaction.
Daily activity can vary from routine Residential Plumbing Program functions to more intense customer service issues. These daily events may be ordinary in resolution or very complex in nature. Be able to make decisions in the best interests of customer and company. Strong analytical and decision-making processes are required.
Business Development
On a monthly or quarterly basis schedule meetings with our 14 contract clients providing updates specific to each contract. On a monthly basis provide month-end reports of activity to each of our clients and be point of contact for any client inquires.
Central point for maintaining active contract files, prepare in advance for renewal of or a new Request for Proposals. Responds to all required bids/RFPs by established municipality bid due dates.
Promote our client’s Water, Sewer, and In-Home Plumbing plans by having full knowledge of each plan’s service agreement as well as having knowledge to compare to other competing companies.
Manage business development of potential In-Home Electric Program throughout service area in CT/MA/NH.
Marketing
Schedules monthly marketing campaigns and liaison with Mail House vendor for timely release of marketing material to eligible customer base. Plan, prioritize, assign and review all activities related the marketing campaigns.
Contractor Management
Manage Residential Plumbing Program Division, being main contact point for all customer and contractor requirements.
Meets with and establish a professional business relationship with Residential Plumbing Program Division 30 contractors. Provide required supervision of contractors for repairs related to our Water, Sewer, and In-Home Plumbing Programs.
Manage Work of Residential Plumbing Program - Field Coordinator to verify plan type for repair verification, scheduled field visits with contractors, and daily updating of claim history. Review and approve all repair invoices.
Liaison with our client’s Sewer Inspection Contractor in managing and coordinating weekly sewer inspections.
Accounting/Financial
Review and approve all Requisitions in SAP for all our client’s repair contractors and all other vendors (Marketing/Postage) daily or as required. Review invoices for accuracy, use proper GL/Cost Center numbers so that invoices are received by Accounting for timely payment.
Provides detailed weekly and monthly activity reports to President HSV and Accounting.
Create annual budget process and updates to various Excel files.
Update reports regarding sales, claims, KPI’s and monthly write-ups.
Various other duties as required and assigned to support team.
General Requirements
5 year minimum background in water or sewer utility field experience and administration duties and responsibilities is a must.
Bachelor’s degree in business or marketing is required.
Excellent interpersonal, communication, leadership, and organizational skills.
Ability to act in a self-directed manner and make field and/or customer related decisions with minimal supervisory input.
Must show successful completion in training for Word, Windows, Access, Excel, PowerPoint, and email.
Detailed oriented, manage multiple tasks at once, Independent worker/self-starter.
Duties and responsibilities will in time require early morning and/or late evening meetings with contract clients in CT, MA and NH on a periodic basis (monthly, quarterly, and bi-annual).
Compensation & Benefits for the Business Development Program Director
$140,000 - $190,000 base or Market Rate (depending on experience) + Bonus
Excellent Benefits: Medical, Dental, Vision, 401K, Life Insurance, Accidental Death & Dismemberment, Tuition Reimbursement, Vacation, Company Car & many others.
POSITION TITLE: Operations Manager, VP – Civil Construction (Position Filled)
SPECIFICATION NUMBER: 69524CRI
LOCATION: Brooklyn, New York
COMPENSATION: Base salary: $275,000 or Market Rate + Bonus
COMPANY: Our client is a leader in Civil Construction.
AREAS OF SPECIALITIES:
Drainage and Piping
Concrete Work
Retaining Walls
Excavation
Sewer Work: Sanitary & Storm
Water Mains
Asphalt Paving
Demolition
Soil Stabilization
POSITION SUMMARY / EXPERIENCE REQUIRED
Degree in Civil Engineering (PC License preferred)
Coordinate resources between 7 – 10 job sites daily
Able to analyze change orders prepared by PMS and determined if they were prepared properly
Knowledge of how to properly manage and construct Heavy Civil projects in the NYC regions including the following:
Bridge / Deck replacements
Large Diameter Steel Water Main Projects
Sewer & Water Main Projects
Highway Work
Structural and Architectural Concrete
Flat Work (Landscaping, Pavers, Beautification, etc.)
Transit Work (Substations, Vent Plants, Station Work)
Knowledge of Viewpoint software would be a plus
Able to oversee the preparation of reports by PM’s on forecasting of job performance for CFO’s office.
Minimum of 20 years’ experience in Heavy Construction field (of which mostly should be in NYC market)
Must have knowledge of Private Utility experience with NYC Public Works projects.
Capability to negotiate with vendors and public agencies
Negotiation with subcontractors and preparation of Sub Agreements / Purchase Orders
Ability to train and oversee younger staff members
Manage a team of 15-25 Project Managers / Superintendents
DESIRED SKILLS AND EXPERENCE
Superior oral and written communication and interpersonal abilities essential for dealing with management, project teams, customers and other stakeholders
Must have at least 10 years’ experience in working with city and state agencies (NYS DOT, NYC MTA, NYC DDC, NYC DOT, & PANYNJ)
Must have at least 20 years’ experience in Heavy Construction
Engineering Degree
Creative problem solving abilities.
Mentoring skills with the ability to train others.
Capability to negotiate with Public Agencies, Private Utilities, and Vendors
Significant business acumen and understanding and use of financial tools.
POSITION TITLE: Chief Operating Officer (COO) - (Position Filled)
SPECIFICATION NUMBER: 69436CRI
LOCATION: Bridgewater, New Jersey
COMPENSATION: Base salary: $290,000 or Market Rate + Bonus + Incentives
COMPANY: Our client is a leader in Utility Audit.
POSITION SUMMARY / EXPERIENCE
Reporting to the CEO, the Chief Operating Officer will have responsibility for: Finance, Sales, IT, and Human Resources – these areas may change depending on the individual’s background.
Manage day-to-day operations with the authority to hire and fire.
Company has been in business for over twenty years and their clients are hundreds of Fortune 1000 businesses.
Must have the operational and intellectual capacity to shepherd a company on its continued grow pattern.
Participate in expansion activities (investments, acquisitions, corporate alliances, etc.)
Manage relationships with partners/vendors.
Ability to bring in new business.
Some of their Verticals are: Retail, Manufacturing, Food, and Banking.
Lead employees to encourage maximum performance and dedication.
Collaborate with the CEO on five and ten year plans for corporate growth and evolution.
Assist the CFO with financial projections and analyses of existing programs and policies
REQUIREMENTS
Proven experience as COO or relevant role.
Utility Audit or Utility or Audit experience is a must.
Top tier individual with 15+ years’ experience with integrity and mater of execution.
Direct industry experience or Top Tier Management Consulting firm experience in a SVP or EVP role preferred.
Demonstrated competency in strategic planning and business development
Outstanding organizational and leadership skills.
Must have sales and operations management experience
Must have owned the growth/profit numbers.
Must have client management experience.
Helm budgeting and resource allocation efforts alongside the other C-level executives and senior management team.
Ensure all program initiatives align with company’s core values and culture.
MBA preferred
Excellent written, oral and client facing communication skills
POSITION TITLE: Practice Lead / Managing Director: Fashion / Retail Practice
SPECIFICATION NUMBER: 68952CRI
LOCATION: Princeton, New Jersey
COMPENSATION: Base salary: $250,000 - $300,000 or Market Rate + Commissions
COMPANY: Our client is an IT Services, Enterprise Software Solutions provider and Business Process Outsourcing Services Company.
POSITION SUMMARY / EXPERIENCE
Minimum 15 years of overall experience
Experience working with Apparel or Retail clients is a must.
Assist clients drive growth and profitability
Some areas of specialty may be: project management, practice development, retail merchandising, planning, strategy development, process improvement, vendor management, supply chain, production, brand development, e-commerce and operations.
Our client covers all dimensions of Fashion / Retail: PLM to ERP, Business Intelligence, Omnichannel, EDI.
Travel
Strong presentation skills
POSITION TITLE: Chief Operating Officer (COO) - Position Filled
SPECIFICATION NUMBER: 68947CRI
LOCATION: Princeton, New Jersey
COMPENSATION: Base salary: $250,000 or Market Rate + Incentives
COMPANY: Our client is an IT Services, Enterprise Software Solutions provider and Business Process Outsourcing Services Company.
POSITION SUMMARY / EXPERIENCE
Reporting to the CEO, the Chief Operating Officer will have responsibility for: Operations, Sales, IT, Marketing, Services, other BPO besides Mortgage BPO, F&A and Human Resources – these areas may change depending on the individuals background.
Manage day-to-day operations with the authority to hire and fire.
Company has 1500+ employees and is currently a $50 Million Dollar+ company and will be around $100 Million in 2-3 years
Must have the operational and intellectual capacity to shepherd a company on its path to $100M at 30% growth a year.
Ability to bring in new business.
Some of their Verticals are Retail, Manufacturing, Food, Banking and Mortgage IT.
Top tier individual with 15+ years experience with integrity and mater of execution.
IT Services and BPO company experience is a must.
Top tier Management Consulting firm experience in a SVP or EVP role preferred.
Extensive consulting background (know IT Services Business).
Must have run sales and operations
Must have owned the growth/profit numbers.
Some of the areas of specialties’ are: Information Technology - Administration, Business Intelligence, Dynamics AX, Integration, etc.
Company locations are in NJ, PA and India.
POSITION TITLE: Business Intelligence Practice Lead
SPECIFICATION NUMBER: 68934CRI
LOCATION: Princeton, New Jersey
COMPENSATION: Base salary: $150,000 - $175,000 -- Total Compensation about $300,000
COMPANY: Our client is an IT Services, Enterprise Software Solutions provider and Business Process Outsourcing Services Company.
POSITION SUMMARY / EXPERIENCE
Minimum 15 years of overall experience with primary focus on Business Intelligence in Supply chain and distribution domains
Experience in Apparel, Retail or consumer products distribution is a must.
BI practice leader will drive the practice through thought leadership, provide strategy on services / direction, and marshall the delivery resources on client engagements
Position sits on Delivery side but mainly supports Marketing and Account Managers on pre-sales activity --> understanding the firms BI capability and service offering; assessing the client's situation; and how can solve the problem
Essentially a sales role that owns a book of business (about $3 million target)
Once the sale is closed, engagement is managed by a PM from the delivery team --> the Practice Leader will continue to work on the next client pre-sale activity
Our client is committed to developing the retail/apparel business. They are interested in someone who understands the business problem / value chain and can speak to the internal customer.
Experience in leading onshore/offshore teams is a MUST HAVE.
Strong knowledge Finance Management, Supply chain BI applications, and well aware of the underlying data model
Strong knowledge of ETL and data modeling concepts. (CBIT) type certifications will be plus.
Has completed at least four full cycle enterprise BI project.
Well versed with at least 1 BI platform among Microstrategy, OBIEE, Microsoft, Cognos and is familiar with most contemporary platforms
Working knowledge of BI trends such as Hadoop or other Big Data platforms and having done some actual project experience will be significant plus
Strong working knowledge of Informatica
Exposure of MDM will be a plus.
Pre sales experience is a must
Has working on developing BI requirements with users leading to development of business analytics